Shipping policy
Effective Date: 07/19/2024
1. General Information
At Dominant Wellness, we are committed to delivering your health and wellness products in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, costs, and delivery times.
2. Shipping Destinations
We currently ship to the following locations:
- Domestic: All states within United States.
- International: Selected countries. Please check our website for the latest list of countries we ship to may change at any date or time.
3. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
4. Shipping Rates and Delivery Estimates
- **Domestic Shipping:**
Economy $50.00 and up 5 to 8 business days Free
Economy 0lb–5lb 5 to 8 business days $4.90 USD
Economy 5lb–70lb 5 to 8 business days $19.90 USD
Standard 0lb–1lb 3 to 4 business days $6.90 USD
Standard 1lb–5lb 3 to 4 business days $9.90 USD
- **International Shipping:**
- Standard International Shipping: May vary
- Expedited International Shipping: May Vary
Shipping charges for your order will be calculated and displayed at checkout.
5. Shipping Methods
We use reputable carriers such as [List Carriers, e.g., UPS, FedEx, DHL, USPS] to ensure your products are delivered safely and promptly.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website.
7. Shipping Restrictions
- Certain products may have restrictions due to local regulations and may not be available for shipping to some areas.
- We do not ship to P.O. Boxes or APO/FPO addresses.
8. Delays and Issues
While we strive to meet all delivery estimates, shipping times may be affected by factors beyond our control such as carrier delays, weather conditions, and customs processing times. If there is a significant delay in your order, we will contact you via email or phone.
9. Damaged or Lost Packages
- If your order arrives damaged, please contact us immediately at Support @dominatetreasuresco.com with your order number and a photo of the item’s condition.
- If your package is lost in transit, please contact the carrier directly to initiate a claim. We will assist you in this process as needed.
10. Returns and Refunds
Please refer to our [Return Policy] for information on returns and refunds.
11. Contact Information
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: Support @dominatetreasuresco.com
- Phone: 910-758-1308
- Mailing Address: 1930 Club Pond Rd #1012 Raeford NC 28376-8691 United States